We have a 930 square metre (10,000 square foot) fully racked warehousing facility with offices and a showroom. We offer an extensive range of services broken down by category listed below:
Warehousing & Fulfilment
Our warehousing services include:
We offer a total receiving system, full or partial inspections and product assembly. The warehouse is separated by product and shelved accordingly.
Fullworks’ holding facilities are guarded by a 24-hour monitored security system. Your products are completely safe.
Pick, Pack & Despatch
We handle numerous types of picking, packing and shipping. This includes catalogues, premiums, products, promotional literature and bulk goods. We ship all methods: local or international post and courier, airborne and commercial trucking lines. We fully prepare your product and paperwork for its national or worldwide destination.
We also offer proof of delivery where required, so you can be sure your product will be delivered safely and on time!
Fullworks uses a variety of packaging media, fully tailored to the requirements of product and client. With our bulk purchasing power, we can source specific cartons, satchels, or envelopes, both plain or custom printed, for you at very competitive prices.
We have extensive experience in dealing with mailhouse operations, working closely with the best in the country. This enables us to offer services such as film wrapping, folding and inserting, labeling, and postal sorting – ideal for those large promotions.
Our order processing and customer service services include:
We fulfill telephone-generated orders and process mail, fax and email/internet orders. We batch all incoming orders to ensure accuracy, efficiency and prompt fulfilment. We can look after your daily banking and provide you with a banking report with the frequency you require.
Complete customer satisfaction is our primary focus. We have educated and experienced customer service staff to field any concerns or answer any questions. We insist on the maximum product-knowledge education possible, and most importantly, we treat your customers exactly as you would.
As part of the extensive services we offer, we can display and market your products and serve personal shoppers in our showroom facility. Our showroom enables mail order customers to view, sample and purchase your products in person, five days a week.
With our experience in the direct marketing field, we are able to assist with many aspects of your promotional campaign:
Virtual Subsidiary Office
Typically our clients ask us to do all or some of the following for them: